TrackStar AI founder Clint Lotz was recently quoted in an article by CMSWire, discussion the role of AI in the Financial Services future.
The AI Trust Factor
“There are a handful of reasons why a financial services company would want its AI to be explainable and the primary reason is trust,” added Clint Lotz, TrackStar.ai president and founder. “We need to be able to explain our AI to our clients, because they are lending consumers money based upon our data. We don’t want to cause more risk to our client, being that it is already a sensitive transaction, so being able to clearly explain what the AI is doing is vital to our success.”
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